Online Return Policy
We are unable to cancel your order once it has been received.
APPROVED RETURNS will be issued STORE CREDIT
We do not offer Refunds, except for the following reasons listed below:
You received the Wrong Item/Items. Due to Statement Pieces error.
The item you ordered is Out of Stock after payment verification.
***THESE ARE THE ONLY ITEMS THAT WILL BE FULLY REFUNDED TO THE CREDIT CARD USED AT THE TIME OF PURCHASE****.
Statement Pieces will incur the return shipping fee, and send you a return label via Email. Once we receive your item/s we will issue your Refund to the method of payment used at the time of your purchase. Please allow approximately, 5-10 business days for your credit card payment to process.
Please contact us within 48 hrs if you receive the wrong item due to our error at email@example.com
If you are dissatisfied with you purchase, you may return it to us within 10 days after your delivery date. Please request your return instructions to firstname.lastname@example.org All Returns must be UNWORN, FREE OF ODOR, And have ORIGINAL STORE TAGS attached. The shipping cost will be deducted from your store credit, if you received FREE SHIPPING at the time of your purchase. If you paid the shipping fee, you will receive a FREE prepaid label via email.
ITEMS NOT ELIGIBLE FOR RETURNS: INTIMATES, FACE MASKS, PERFUME, DIGITAL PRODUCTS, LINGERIE, SWIMWEAR, HATS, HAIR ACCESSORIES, BODYSUITS, SUNGLASSES, JEWELRY, FREE GIFTS
Once we receive your return request, we will send you a return label via email. Once your return is received, we will inspect it. A link for your store credit will be emailed to you, if the return is approved. Store Credit Returns, take approximately 5-7 business days to process, once it has been received at our warehouse.
In the event that your item is damaged, please contact your courier (USPS) to begin a claim. All orders are shipped with insurance.